Privacy Policy
1. Introduction
Northumberlamb (“we,” “our,” “us”) is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.northumberlamb.ca (the “Site”) and place orders for our products. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
2. Information We Collect
We collect information from you when you place an order or contact us through the Site. The information we may collect includes:
- Business Contact Information: Company name, contact person, email address, phone number, and address.
- Order Information: Details of your orders, including product types, quantities, and any special instructions.
3. How We Use Your Information
We use the information we collect in the following ways:
- To Process Orders: To fulfill your orders and provide you with our products.
- To Communicate: To contact you regarding your orders, provide updates, and respond to your inquiries.
- To Improve Our Services: To enhance our product offerings and improve our customer service.
4. Disclosure of Your Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. We may share your information with third parties only in the ways described in this privacy policy:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as order fulfillment and delivery services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.